Privacy Policy

Lion’s Partners Insurance Agency, Inc.

Effective Date: January 1, 2026

SMS Messaging Terms & Compliance
1. Program Description

This messaging program sends appointment confirmations, reminders, policy updates, customer support notifications, and related communications to customers who have booked an appointment or requested services from Lion’s Partners Insurance Agency, Inc.. through our website at https://lionsinsuranceinc.com/, via our online forms, or through direct communication channels, and who have explicitly opted in to receive SMS notifications.

Opt-in consent is collected through website forms with a dedicated checkbox for SMS consent. Message frequency may vary depending on your interaction with our services.

2. Cancellation Instructions

You can cancel the SMS service at any time. Simply text “STOP” to the same number that sent you messages. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. After this confirmation, you will no longer receive SMS messages from us.

To rejoin, sign up again through our website or services and opt in to SMS messaging.

3. Support Information

If you experience issues with the messaging program, reply with the keyword “HELP” for assistance, or contact us directly:

e-mail: alek@lionsinsurance.com
Phone: 818-254-7227

4. Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your interaction with our services and appointment schedule. Contact your wireless provider for details regarding your text or data plan.

6. Supported Carriers

Our SMS program supports major U.S. wireless carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

7. Age Restriction

You must be at least 18 years old to participate in our SMS messaging program.

8. Privacy Policy

For privacy-related inquiries, please refer to our Privacy Policy at https://lionsinsuranceinc.com/privacy-policy

9. TCPA & CTIA Compliance

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA messaging guidelines regarding SMS communications.

Privacy Policy
Information We Collect

We may collect personal information including:

Name
Phone number
e-mail address
Appointment details
Insurance inquiry information
Communication preferences
IP address and browser information

Information is collected when you:

Submit a form on our website
Request a quote or appointment
Contact us directly
Subscribe to SMS or e-mail communications
How We Use Your Information

We use your information to:

Provide insurance-related services
Schedule and confirm appointments
Send SMS reminders and notifications
Respond to inquiries and customer support requests
Improve our website and customer experience
Comply with legal obligations

SMS Consent

SMS consent is not shared with third parties or affiliates for marketing purposes. Your mobile information will only be used for communications directly related to the services requested from Lion’s Partners Insurance Agency, Inc.

Sharing of Information

We do not sell, rent, or trade your personal information. We may share information with trusted service providers who assist in operating our business, provided they maintain confidentiality obligations.

We may also disclose information when required by law or to protect our legal rights.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us at:

e-mail: alek@lionsinsurance.com

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

Contact Information

Lion’s Partners Insurance Agency, Inc.
Phone: 818-254-7227
e-mail: alek@lionsinsurance.com
Website: https://lionsinsuranceinc.com/

General Terms of Service

This website (“Site”) is owned and operated by Lion’s Partners Insurance Agency, Inc. (“Company,” “we,” “our,” or “us”). By accessing or using this Site, you agree to comply with and be bound by these Terms of Service and our Privacy Policy.

Intellectual Property Rights

All content on this Site, including text, graphics, logos, images, and materials, is the property of Lion’s Partners Insurance Agency, Inc. or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, transmit, or exploit any content from this Site without prior written permission.

User Submissions

By submitting content through our website or communication channels, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and distribute such content for business purposes.

Disclaimers

The information and services provided on this Site are offered “as is” without warranties of any kind, either express or implied.

We do not guarantee uninterrupted access to the Site or error-free operation.

Limitation of Liability

Lion’s Partners Insurance Agency, Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this Site or services.

Online Services

Certain services or products offered through this Site may involve third-party providers. We are not responsible for the quality or performance of third-party services.

Account Responsibility

If you create an account on our Site, you are responsible for maintaining the confidentiality of your account credentials and all activities conducted under your account.

Termination

We reserve the right to suspend or terminate access to the Site or services at any time for violations of these Terms.

Governing Law

These Terms shall be governed by the laws of the State in which Lion’s Partners Insurance Agency, Inc. operates.

Changes to Terms

We may revise these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

Contact Information

Lion’s Partners Insurance Agency, Inc.
Phone: 818-254-7227
e-mail: alek@lionsinsurance.com
Website: https://lionsinsuranceinc.com/

By using our website and services, you acknowledge and agree to these Terms of Service and Privacy Policy.